1. Person in charge for the treatment

DS Exception is responsible for data processing, represented by Ms. Diane Skoda, manager. We commit ourselves treating your personal information in the respect for the laws in force.

2. Collected personal data

DS Exception may collect several types of data depending on your interaction with us:
Identification data: surname, first name, contact details (email address, telephone number).
Connection data: IP address, browsing information, language preference.
Transactional data: information related to real estate services, including details required for the transaction.
This data is collected either directly from you or automatically when you use our site via cookies and similar technologies.

3. Purposes of processing

Data is collected and used for the following purposes:

Customer relationship management: processing of information requests, management of customer files, monitoring of transactions.
Service improvement: analysis of user feedback to optimise our site and services.
Communication: sending important communications relating to our services and promotional content if you have consented to this.
Compliance with legal obligations: compliance with the laws and regulations in force for property transactions.

4. Legal basis

We only process your data where there is a lawful basis for doing so, namely:

The performance of a contract or pre-contractual steps.
Compliance with a legal obligation.
Our legitimate interest in improving our services.
Your explicit consent, in particular for marketing communications.

5. Sharing data with third parties

DS Exception may share your data with third parties, strictly for the purposes mentioned, and subject to guaranteeing their confidentiality:
Service providers: IT suppliers, hosting providers (in particular Wix).
Real estate partners: partner agencies or notaries where necessary for transactions.
Administrative or judicial authorities where required by law.
We require all third parties to have an adequate level of security to protect your data.

6. Hosting and data security

Your data is hosted by Wix on secure servers that comply with European security standards. We implement all necessary measures to guarantee the protection of personal data and prevent any loss, alteration or unauthorised access.

7. Data retention period

Personal data is kept only for as long as is necessary for the purposes for which it was collected:
Customer data: for the duration of the contractual relationship and up to 5 years after the end of the contractual relationship.
Browsing data: for 13 months from the date of collection.
Marketing data: until you withdraw your consent.

8. Cookies

Our site uses cookies to improve the user experience and collect statistical information:
Essential cookies: necessary for the operation of the site, cannot be deactivated.
Analytical cookies: used for statistical purposes (e.g. Google Analytics) with your consent.
Personalisation cookies: used to remember your browsing preferences.

You can manage your cookie preferences directly from your browser or via the settings available on our site.
9. Users' rights

In accordance with the RGPD, you have the following rights regarding your data:
Right of access: obtain information about the processing of your data.
Right of rectification: correct inaccurate information.
Right to erasure: request the deletion of your data in certain circumstances.
Right to object: to refuse certain data processing operations.
Right to portability: receive your data in a structured format.
Right to withdraw your consent at any time for processing based on consent.

To exercise your rights, you may contact our data controller at the following address: [contact email].

10. International transfer of data

DS Exception does not transfer data outside the European Union. In the event that such a transfer is necessary, we will ensure that it is accompanied by guarantees that comply with the requirements of the GDPR.

11. Changes to the privacy policy

DS Exception may update this policy to reflect changes in regulation or our processing practices. Any changes will be published on our site with a reference to the date of update.

12. Contact
If you have any questions about this Privacy Policy or to exercise your rights, please contact us at :
Email: contact@ds-exception.com
Address: DS Exception, 25 Rue des Écoles, 75005 Paris